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I bonked my head & now I'm an artist.

Prints, stickers, paintings, etc — designed by Tuna.

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Reviews

★★★★★ 5.0 · 59 reviews on Etsy

This website was built by yours truly and hosted by GitHub to lower costs on my end (and yours)😊 I am also on Etsy if you prefer to buy there!

See all reviews on Etsy →

Get in touch.

Questions about orders, commissions, or just want to say hi?


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Privacy Policy

Last updated: March 2026

This Privacy Policy explains how Tuna Kawano ("I", "me", "my") collects, uses, and protects your personal information when you visit tunakawano.com or make a purchase.

What information I collect

When you place an order, I collect your name, email address, shipping address, and order details. This information is provided through Stripe's secure checkout — I never see or store your payment card details.

If you opt into my mailing list at checkout, your name and email are saved to a private Google Sheet for the purpose of sending occasional updates about new work and releases.

My site uses Google Fonts (Courier Prime), which may set a cookie from Google's servers when you visit. I do not use tracking cookies, advertising cookies, or analytics.

How I use your information

  • To process and fulfil your order
  • To send you a shipping confirmation email with your tracking number
  • To contact you if there is an issue with your order
  • To send occasional shop updates, only if you opted in at checkout

Who I share your information with

Stripe — payment processing. Your card details go directly to Stripe and are never stored on my servers. Stripe is PCI-DSS Level 1 certified. See stripe.com/privacy.

Printful — for print-on-demand items (sweaters, t-shirts), your name and shipping address are sent to Printful to fulfil your order. See printful.com/policies/privacy.

Canada Post — your shipping address is used to generate a shipping label. No other information is shared.

I do not sell, rent, or share your personal information with any other third parties.

Data retention

Order information is retained in Stripe's system as required for tax and accounting purposes (typically 7 years). If you opted into my mailing list and would like to be removed, email me at kawano.luna@gmail.com and I will delete your information promptly.

Your rights (Canada — PIPEDA)

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to access the personal information I hold about you, request corrections, and withdraw consent for non-essential uses. To exercise any of these rights, contact me at kawano.luna@gmail.com.

International customers

If you are located in the European Union or United Kingdom, you have additional rights under GDPR/UK GDPR, including the right to erasure ("right to be forgotten"). Contact me at kawano.luna@gmail.com for any such requests.

Contact

Questions about this policy? Email kawano.luna@gmail.com

Terms & Refund Policy

Last updated: March 2026

By placing an order on tunakawano.com you agree to the following terms. Please read before purchasing.

Orders & Payment

All prices are in Canadian Dollars (CAD). Payment is processed securely through Stripe. I accept major credit cards and debit cards. Your card is charged at the time of checkout.

By completing a purchase, you confirm that you are authorised to use the payment method provided.

Shipping

I ship from Banff, Alberta, Canada using Canada Post. Estimated delivery times are shown at checkout and are approximate — delays can occur due to customs, weather, or postal service conditions beyond my control.

  • Canada: 3–7 business days
  • United States: 7–14 business days
  • International: 10–21 business days

Print-on-demand items (sweaters, t-shirts) are produced and shipped by Printful. Allow an additional 3–5 business days for production before shipping.

International customers are responsible for any customs duties, import taxes, or fees charged by their country's customs authority. These are not included in my shipping rates.

Returns & Refunds

Because each piece is made to order or hand-packed just for you, I am not able to accept returns or exchanges based on buyer error (wrong size ordered, change of mind, etc.).

If your order arrives damaged or incorrect: Please reach out within 7 days of delivery at kawano.luna@gmail.com with a photo of the issue. I will do my best to make it right — whether that is a replacement, a partial refund, or a full refund depending on the situation.

Lost packages: If your package is lost in transit (no movement on tracking for 21+ days domestically or 35+ days internationally), contact me and I will work with Canada Post to resolve it.

Refunds, where applicable, are processed back to the original payment method within 5–10 business days.

Original Artwork

Original paintings are one-of-a-kind. Once sold, they cannot be replaced. I pack originals carefully with rigid mailers and protective materials, and ship with signature confirmation where available.

Commissions

Commission enquiries are handled individually. Pricing, timeline, and terms will be agreed upon before any work begins. A deposit may be required. Completed commissions are non-refundable once the final artwork has been approved and delivered.

Intellectual Property

All artwork, designs, and images on tunakawano.com are my original work and remain my intellectual property. Purchase of a product grants you personal use of that item only. Reproduction, resale, or commercial use of my designs is not permitted without written permission.

Limitation of Liability

My liability is limited to the value of the items purchased. I am not responsible for delays caused by shipping carriers, customs, or circumstances outside my control.

Contact

Questions? Email kawano.luna@gmail.com — I respond within 2 business days.

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